ABOUT US
Local insight and national vision to transform people management in your organization.
Our Story
At Tailor Servicios we believe that organizations grow when people grow with them.
We are an HR consulting firm with over 20 years of experience partnering with companies of various sizes and industries in the Magallanes Region and throughout Chile. From our offices in Punta Arenas and Santiago, we have built long-term relationships with more than 100 clients, becoming a strategic partner for organizations seeking to attract talent, strengthen teams, and foster sustainable workplace cultures.
Our work blends technical expertise, practical insight, and a deep understanding of each regional market—particularly the unique dynamics of managing people in remote regions, complex industries, and highly competitive talent markets.
We stand out by delivering tailored, personal, and results-driven solutions. We avoid standardized formulas and generic services; each client operates within a distinct reality, unique culture, and specific goals that demand customized solutions.
Today, we support organizations across diverse sectors including tourism, hospitality, energy, transport, logistics, retail, services, heavy industry, construction, aquaculture, public sector, and non-profits, delivering value across every stage of the talent lifecycle.
Our purpose is simple yet ambitious: empowering organizations to build stronger teams, healthier cultures, and more efficient processes.
Driving Development from Magallanes.

Ma. Pía Avendaño A.
Executive Director & Managing Partner of Tailor Servicios
Organizational Psychologist and Master in Strategic HR Management from Pontificia Universidad Católica de Chile. With over 15 years of experience leading the People Management function in operationally complex organizations. Proven track record across critical industries: mining, oil & gas, industrial safety, transportation, retail, technology, and education in both public and private sectors.
Extensive experience in managing multidisciplinary teams, directing organizational transformation projects, navigating complex labor relations, and corporate restructurings. Internationally certified in Hay Group (Korn Ferry) Methodologies for Compensation, Job Evaluation and Job Description, and in Strategic Brand Management with Universidad Adolfo Ibáñez.
“I combine strategic vision with executive execution to design and implement comprehensive People Management solutions that directly impact business results.”
Mission
Delivering tangible value to our clients by contributing to their strategic organizational goals through tailor-made programs and solutions.
Vision
Providing premium consulting and advisory services tailored to our clients' unique needs, driving sustainable growth in Magallanes.
Our Values
Principles guiding how we work and our enduring partnership with every organization.
Industries & Sectors
Supporting organizations across key sectors with human capital solutions tailored to geography, regulatory frameworks, and operational demands.
Why Tailor Servicios?
Because we understand people, master organizational dynamics, and comprehend the challenges of key productive industries.
Knowledge & Vision
Local insight with national perspective, backed by proven regional expertise.
Personalized Attention
Close, ongoing support throughout every stage of our partnership.
Proven Track Record
Decades of proven leadership delivering quality and measurable impact.
Bespoke Solutions
No one-size-fits-all formulas; we customize methodologies to your exact reality.
Results-Oriented
Long-term relationships built on trust, integrity, and organizational impact.
Agile Delivery
Agility and professional commitment to address your talent needs on time.

The Team Behind Tailor Servicios
- Over 40 specialized professionals dedicated to elevating your organization.
- Multidisciplinary team bringing diverse perspectives and innovative solutions.
- Over 20 years of combined experience across various specialized HR disciplines.
- Regional and nationwide presence , understanding local market nuances.
- Deep domain knowledge of target industries and talent ecosystems.
- Close, personal engagement with clients and candidates, humanizing every interaction.

Success Stories
Measurable results and long-term relationships. Swipe to read more.
"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."
"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."
"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."
"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."
"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."
"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."
"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."
"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."
"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."
"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."
"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."
"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."
"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."
"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."
"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."
"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."
Strategic Alliances
We collaborate closely with leading institutions to strengthen technical training, industry development, and ongoing workforce education in Magallanes and nationwide.

ONG Canales
Vocational and technical education fostering youth talent pathways across Patagonia and southern Chile.
Education & Employability
Austro Chile
Magallanes Association of Tourism & Service Companies. Industry advocacy empowering human capital for regional tourism.
Regional Industry Association
HYST
Torres del Paine Hotel & Tourism Association. Strategic partnership for talent attraction and staffing in extreme-south hospitality.
Torres del Paine Tourism & Hospitality
Mutual de Seguridad
Technical advisory on occupational safety, risk prevention, and comprehensive workforce health and wellbeing.
Workplace Health & Safety
Instituto Británico
Chileno-British Cultural Institute (Punta Arenas). Language proficiency training and global competency development.
Language & Professional Training