About Tailor

ABOUT US

Local insight and national vision to transform people management in your organization.

Our Story

At Tailor Servicios we believe that organizations grow when people grow with them.

We are an HR consulting firm with over 20 years of experience partnering with companies of various sizes and industries in the Magallanes Region and throughout Chile. From our offices in Punta Arenas and Santiago, we have built long-term relationships with more than 100 clients, becoming a strategic partner for organizations seeking to attract talent, strengthen teams, and foster sustainable workplace cultures.

Our work blends technical expertise, practical insight, and a deep understanding of each regional market—particularly the unique dynamics of managing people in remote regions, complex industries, and highly competitive talent markets.

We stand out by delivering tailored, personal, and results-driven solutions. We avoid standardized formulas and generic services; each client operates within a distinct reality, unique culture, and specific goals that demand customized solutions.

Today, we support organizations across diverse sectors including tourism, hospitality, energy, transport, logistics, retail, services, heavy industry, construction, aquaculture, public sector, and non-profits, delivering value across every stage of the talent lifecycle.

Our purpose is simple yet ambitious: empowering organizations to build stronger teams, healthier cultures, and more efficient processes.

Driving Development from Magallanes.

Ma. Pía Avendaño A. — Directora Ejecutiva y Socia Fundadora de Tailor Servicios

Ma. Pía Avendaño A.

Executive Director & Managing Partner of Tailor Servicios

Organizational Psychologist and Master in Strategic HR Management from Pontificia Universidad Católica de Chile. With over 15 years of experience leading the People Management function in operationally complex organizations. Proven track record across critical industries: mining, oil & gas, industrial safety, transportation, retail, technology, and education in both public and private sectors.

Extensive experience in managing multidisciplinary teams, directing organizational transformation projects, navigating complex labor relations, and corporate restructurings. Internationally certified in Hay Group (Korn Ferry) Methodologies for Compensation, Job Evaluation and Job Description, and in Strategic Brand Management with Universidad Adolfo Ibáñez.

“I combine strategic vision with executive execution to design and implement comprehensive People Management solutions that directly impact business results.”

Mission

Delivering tangible value to our clients by contributing to their strategic organizational goals through tailor-made programs and solutions.

Vision

Providing premium consulting and advisory services tailored to our clients' unique needs, driving sustainable growth in Magallanes.

Our Pillars

Our Values

Principles guiding how we work and our enduring partnership with every organization.

PurposeDriving Development from Magallanes

Strategic Partner

We are dedicated to enhancing our clients' productivity and profitabil...

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Professionalism

We bring together top-tier professionals across specialized domains, b...

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Innovation

We incorporate modern methodologies, contemporary evaluation tools, an...

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Service Quality

Delivering the highest standards of service and process optimization, ...

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Communication

Maintaining transparent, continuous, and proactive communication with ...

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Commitment & Confidentiality

We are fully invested in our clients' milestones and results, holding ...

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Purpose: Driving Development from Magallanes
Strategic Sectors

Industries & Sectors

Supporting organizations across key sectors with human capital solutions tailored to geography, regulatory frameworks, and operational demands.

Southern Aquaculture

Aquaculture & Salmon

Recruitment and workforce management for hatcheries, processing facilities, logistics hubs, and aquaculture operations across southern fjords.

Energy Transition

Renewable Energy & Green H2

Specialized talent acquisition for wind farms, green hydrogen (H2V) infrastructure, and sustainable energy megaprojects in Magallanes.

Connectivity & Freight

Logistics & Transport

Workforce solutions for ports, maritime logistics, fleet transport, and multimodal supply chains in extreme climates.

Southern Hospitality

Tourism & Hospitality

Executive and operational staffing for boutique hotels, Torres del Paine lodges, expedition cruises, and premium culinary venues.

Agribusiness & Ranching

Livestock & Agriculture

Talent sourcing and workforce administration for Patagonian ranches, processing plants, meatpacking, and regional agriculture.

Retail & Regional Branches

Retail & Commerce

Comprehensive staffing for department stores, shopping centers, branch networks, and high-volume customer service roles.

Manufacturing & Plants

Food Processing & CPG

Technical recruitment and supervision for food processing facilities, packaging hubs, and quality control lines.

Southern Aquaculture

Aquaculture & Salmon

Recruitment and workforce management for hatcheries, processing facilities, logistics hubs, and aquaculture operations across southern fjords.

Energy Transition

Renewable Energy & Green H2

Specialized talent acquisition for wind farms, green hydrogen (H2V) infrastructure, and sustainable energy megaprojects in Magallanes.

Connectivity & Freight

Logistics & Transport

Workforce solutions for ports, maritime logistics, fleet transport, and multimodal supply chains in extreme climates.

Southern Hospitality

Tourism & Hospitality

Executive and operational staffing for boutique hotels, Torres del Paine lodges, expedition cruises, and premium culinary venues.

Agribusiness & Ranching

Livestock & Agriculture

Talent sourcing and workforce administration for Patagonian ranches, processing plants, meatpacking, and regional agriculture.

Retail & Regional Branches

Retail & Commerce

Comprehensive staffing for department stores, shopping centers, branch networks, and high-volume customer service roles.

Manufacturing & Plants

Food Processing & CPG

Technical recruitment and supervision for food processing facilities, packaging hubs, and quality control lines.

Southern Aquaculture

Aquaculture & Salmon

Recruitment and workforce management for hatcheries, processing facilities, logistics hubs, and aquaculture operations across southern fjords.

Energy Transition

Renewable Energy & Green H2

Specialized talent acquisition for wind farms, green hydrogen (H2V) infrastructure, and sustainable energy megaprojects in Magallanes.

Connectivity & Freight

Logistics & Transport

Workforce solutions for ports, maritime logistics, fleet transport, and multimodal supply chains in extreme climates.

Southern Hospitality

Tourism & Hospitality

Executive and operational staffing for boutique hotels, Torres del Paine lodges, expedition cruises, and premium culinary venues.

Agribusiness & Ranching

Livestock & Agriculture

Talent sourcing and workforce administration for Patagonian ranches, processing plants, meatpacking, and regional agriculture.

Retail & Regional Branches

Retail & Commerce

Comprehensive staffing for department stores, shopping centers, branch networks, and high-volume customer service roles.

Manufacturing & Plants

Food Processing & CPG

Technical recruitment and supervision for food processing facilities, packaging hubs, and quality control lines.

Click and drag to explore · Pauses on hover

Why Tailor Servicios?

Because we understand people, master organizational dynamics, and comprehend the challenges of key productive industries.

Knowledge & Vision

Local insight with national perspective, backed by proven regional expertise.

Personalized Attention

Close, ongoing support throughout every stage of our partnership.

Proven Track Record

Decades of proven leadership delivering quality and measurable impact.

Bespoke Solutions

No one-size-fits-all formulas; we customize methodologies to your exact reality.

Results-Oriented

Long-term relationships built on trust, integrity, and organizational impact.

Agile Delivery

Agility and professional commitment to address your talent needs on time.

Reunión de equipo profesional Tailor Servicios

The Team Behind Tailor Servicios

  • Over 40 specialized professionals dedicated to elevating your organization.
  • Multidisciplinary team bringing diverse perspectives and innovative solutions.
  • Over 20 years of combined experience across various specialized HR disciplines.
  • Regional and nationwide presence , understanding local market nuances.
  • Deep domain knowledge of target industries and talent ecosystems.
  • Close, personal engagement with clients and candidates, humanizing every interaction.
Official Active Brand IdentifierTailor Servicios · Strategic People Consulting

Success Stories

Measurable results and long-term relationships. Swipe to read more.

“
★★★★★

"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."

XC

Ximena Castro R.

General Manager
Parque del Estrecho
“
★★★★★

"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."

JV

Joaquín Vásquez E.

General Manager
IMPA
“
★★★★★

"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."

GP

Gabriela Peric U.

Assistant Manager of People Management
Sánchez y Sánchez
“
★★★★★

"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."

KC

Kriss Castro

Commercial Manager
Mutual de Seguridad
“
★★★★★

"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."

XC

Ximena Castro R.

General Manager
Parque del Estrecho
“
★★★★★

"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."

JV

Joaquín Vásquez E.

General Manager
IMPA
“
★★★★★

"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."

GP

Gabriela Peric U.

Assistant Manager of People Management
Sánchez y Sánchez
“
★★★★★

"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."

KC

Kriss Castro

Commercial Manager
Mutual de Seguridad
“
★★★★★

"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."

XC

Ximena Castro R.

General Manager
Parque del Estrecho
“
★★★★★

"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."

JV

Joaquín Vásquez E.

General Manager
IMPA
“
★★★★★

"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."

GP

Gabriela Peric U.

Assistant Manager of People Management
Sánchez y Sánchez
“
★★★★★

"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."

KC

Kriss Castro

Commercial Manager
Mutual de Seguridad
“
★★★★★

"We have had a highly positive experience working with Tailor Servicios. Their ability to identify talent and match it with our needs has been fundamental for filling key positions and strengthening our team."

XC

Ximena Castro R.

General Manager
Parque del Estrecho
“
★★★★★

"We were able to free up many hours for middle management to focus on business objectives; they have helped us be more efficient in HR document management. Tailor has driven tremendous progress in our HR area, and we are very happy to work with them."

JV

Joaquín Vásquez E.

General Manager
IMPA
“
★★★★★

"Working together with Tailor has allowed us to bring our ideas to fruition in the best way, which undoubtedly benefits all our collaborators. The seriousness, commitment, and responsibility of Tailor are their demonstrated core values, giving us as clients confidence that the work will be successful… meeting our expectations and those of everyone involved."

GP

Gabriela Peric U.

Assistant Manager of People Management
Sánchez y Sánchez
“
★★★★★

"We have a Collaboration Agreement with Tailor Servicios; thanks to their knowledge and experience, we have provided our member companies' work teams with tools to foster healthy and safe work environments to prevent occupational diseases."

KC

Kriss Castro

Commercial Manager
Mutual de Seguridad
💡 Hover over any testimonial to pause and read
Alliances & Partnerships

Strategic Alliances

We collaborate closely with leading institutions to strengthen technical training, industry development, and ongoing workforce education in Magallanes and nationwide.

Logo Alianza ONG Canales

ONG Canales

Vocational and technical education fostering youth talent pathways across Patagonia and southern Chile.

Education & Employability
Logo Alianza Austro Chile

Austro Chile

Magallanes Association of Tourism & Service Companies. Industry advocacy empowering human capital for regional tourism.

Regional Industry Association
Logo Alianza HYST

HYST

Torres del Paine Hotel & Tourism Association. Strategic partnership for talent attraction and staffing in extreme-south hospitality.

Torres del Paine Tourism & Hospitality
Logo Alianza Mutual de Seguridad

Mutual de Seguridad

Technical advisory on occupational safety, risk prevention, and comprehensive workforce health and wellbeing.

Workplace Health & Safety
Logo Alianza Instituto Británico

Instituto Británico

Chileno-British Cultural Institute (Punta Arenas). Language proficiency training and global competency development.

Language & Professional Training